Shipping policy

Order Confirmation:

As soon as you place an order with us, we will send you an email confirmation to acknowledge that we have successfully received your order.

Order Shipment:

We pride ourselves on prompt order processing. Within three business days, we will ship your order. 

If you do not receive tracking information within six business days, please reach out to us at sales@alexsbirdkingdom.com.

 Please note that orders over $100 within the continental US are eligible for free shipping. 

We use trusted carriers like UPS, FedEx, USPS, and, for larger items such as Bird Cages, freight shipping providers.

Important Shipping Note:

Please be aware that we do not accept PO BOX addresses for the delivery of Bird Cages, Bird Playgrounds, or other large items.